Toshiba Tech Privacy Policy
Last Updated: 17 June 2026
1. Introduction
Toshiba Tech South Africa (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.
2. Responsible Party
Toshiba Tech South Africa is the responsible party for the personal information collected through this website.
Website: https://www.toshibatech.co.za/
Email: [email protected]
Telephone: 087 195 2108
Physical Address: 3 Highview Blvd,Office Unit 2, Johannesburg, 2194
3. Information We Collect
We may collect the following categories of personal information:
Name and surname
Company name
Email address
Telephone number
Physical or postal address
Information submitted through contact forms
Communication preferences
IP address
Browser and device information
Website usage data and analytics
You may choose not to provide certain information; however, this may limit our ability to provide services or respond to enquiries.
4. How We Collect Information
We collect information when:
You complete a contact form
You request a quotation or service
You communicate with us via email or telephone
You subscribe to newsletters or marketing communications
You browse our website
Cookies and analytics technologies collect website usage information
5. Purpose of Processing
We process personal information for the following purposes:
To respond to enquiries and requests
To provide products and services
To prepare quotations and proposals
To improve our website and services
To communicate important updates
To provide customer support
To comply with legal and regulatory obligations
To detect and prevent fraud, security threats, or misuse of our website
To send marketing communications where consent has been provided or where permitted by law
6. Legal Basis for Processing
We process personal information where:
You have provided consent;
Processing is necessary to perform a contract;
Processing is required by law;
Processing protects a legitimate interest of Toshiba Tech South Africa or a third party; or
Processing is necessary to pursue our legitimate business interests.
7. Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyse website traffic
Enhance user experience
Measure the effectiveness of marketing campaigns
You may disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
8. Third-Party Services
We may use trusted third-party service providers, including:
Website hosting providers
Analytics providers
Email communication services
Customer relationship management systems
Security and performance monitoring services
These service providers may process personal information only as necessary to perform services on our behalf and are required to maintain appropriate security measures.
9. Sharing of Information
We do not sell personal information.
We may share personal information:
With authorised service providers acting on our behalf
Where required by law, regulation, court order, or government authority
To protect our legal rights
In connection with a business transaction such as a merger, acquisition, or restructuring
10. International Transfers
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that appropriate safeguards are in place and that such transfers comply with applicable data protection laws.
11. Information Security
We implement reasonable technical and organisational security measures to protect personal information against:
Unauthorised access
Disclosure
Loss
Destruction
Misuse
Alteration
While we strive to protect personal information, no method of transmission over the internet can be guaranteed as completely secure.
12. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymised.
13. Your Rights Under POPIA
Subject to applicable law, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal information where appropriate
Object to certain processing activities
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Lodge a complaint with the Information Regulator
Requests may be submitted using the contact details provided in this Privacy Policy.
14. Direct Marketing
Where required by law, we will obtain your consent before sending marketing communications.
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails; or
Contacting us directly.
15. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party websites they visit.
16. Complaints
If you believe your personal information has been processed unlawfully, please contact us first so that we can attempt to resolve your concern.
You also have the right to lodge a complaint with the Information Regulator of South Africa:
Information Regulator (South Africa)
Website: https://inforegulator.org.za/
Email: [email protected]
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.
We encourage users to review this Privacy Policy periodically.
18. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:
Toshiba Tech South Africa
Website: https://www.toshibatech.co.za/
Email: [email protected]
Telephone: 087 195 2108